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Right-Sizing the GRC Implementation Team: Minimum Capability or False Economy?
Running a GRC implementation with a small team is often presented as disciplined cost management. Roles are combined, specialist capacity is kept fractional, and positions considered non-essential are left out. The assumption is that the implementation can still be delivered with a leaner structure. Sometimes it can. A smaller team is not inherently a weak team, and combining roles works well where scope is limited and the person taking on the extra ground has the relevant ex

Alexander Fiedler
7 days ago10 min read


Building Sustainable GRC Platforms Requires More Than Configuration
The first in a series on what determines whether a GRC platform is still trusted two years after go-live, and why none of them appear on a delivery plan. In our experience, most GRC platform implementations are reported as successful. The closure pack records the milestones met, notes some variance on time or budget, thanks the delivery partner and moves on. That account is rarely dishonest. It is just describing the part of the work that was visible from where the reporting

Alexander Fiedler
Sep 2417 min read


ServiceNow Smart Assessment Engine: Turning Questionnaires into Targeted Risk and Control Actions
A practitioner view of Smart Assessment Engine as a practical ServiceNow IRM design pattern — and why post-assessment actions and targeted subflows matter. By Kairos Risk Solutions June 2026 Key takeaway Smart Assessment Engine should not be viewed only as a questionnaire capability. When combined with post-assessment actions and short, targeted subflows, it can become a practical ServiceNow IRM design pattern for turning structured responses into controlled, repeatable and a

Alexander Fiedler
Jun 138 min read
CPS 230 - Critical Operations and their place in the eGRC architecture
The date is set for the implementation of CPS 230. While there is now a clear deadline for the implementation, the question is not about the when but rather if everything can be put in place by that date. Many organisations will have already been practising several of the components that CPS 230 requires but generally not with the same interaction that is not mandated by CPS 230. And there are number of new aspects that will require focus. Operational Risk Management practic

Alexander Fiedler
Feb 8, 20243 min read


CPS230 and IBM OpenPages
APRA’s upcoming Prudential Standard CPS 230 Operational Risk Management will require APRA regulated entities to enhance processes and and reporting in the following areas: Enhancing Operational Risk Management by: Ensuring assessment processes adequately reflect how the introduction of new components such as products/services or technologies change operational risk profiles Focusing on maintaining effective control environments to adequately manage the respective business Gr

Alexander Fiedler
Apr 28, 20232 min read


Value Chain Risk Management (VCRM) in Financial Services
Definition of Value Chain Value Chains originate from Business Process Modelling (BPM) and describe and end-to-end process within an organisation and where they create value for the organisation. Using a value chain enables a better understanding of who is involved when and where to deliver a product or service. The ultimate responsibility sits with the executive that heads up the area delivering the product or service but in a standard hierarchical structure they may be awar

Alexander Fiedler
Apr 6, 20215 min read
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